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Welcome! You can raise a request for Fabric Service Management using the options provided.
Access and Accounts
Request temporary admin access (Fabric laptop)
Temporary local admin on a Fabric-managed laptop only. Choose a duration (8 hours / 7 days / 3 months) and provide clear justification + what you need admin for. Requires approval.
Required fields are marked with an asterisk*
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If you plan to use elevation to install "},{"type":"text","text":"any third-party applications","marks":[{"type":"strong"}]},{"type":"text","text":", clearly outline this in your request (including the app name, purpose, and business justification)."}]},{"type":"paragraph","attrs":{"localId":"2e569092-09a4-4011-a047-350d0cb50204"},"content":[{"type":"text","text":"Once your request is approved, a Fabric administrator will remotely apply a change to your device that enables "},{"type":"text","text":"self-service privilege escalation","marks":[{"type":"strong"}]},{"type":"text","text":" for the approved period."}]},{"type":"paragraph","attrs":{"localId":"e8574fcf-03ee-49c5-b85e-ac1df43e03c0"},"content":[{"type":"text","text":"We offer the following access durations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"361c0947-c894-41a8-b18f-3182fae75c83"},"content":[{"type":"text","text":"8 hours (standard)","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"81e4d155-dc0b-480a-b7e3-7f86cd3dc90c"},"content":[{"type":"text","text":"7 days (requires strong justification)","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"348f8cfb-8093-4e07-b718-2d759465b0d5"},"content":[{"type":"text","text":"3 months (requires strong justification)","marks":[{"type":"strong"}]}]}]}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Please note that "},{"type":"text","text":"7-day and 3-month requests must include a stronger business justification","marks":[{"type":"strong"}]},{"type":"text","text":" than the standard 8-hour access to support the risk assessment and approval process."}],"attrs":{"localId":"4fa43d6d-8489-491f-8dae-e2623b66da34"}}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"This process requires your device to be on the new Kandji/Iru MDM. 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Include here if you plan to install custom apps.","validation":{"rq":true},"jiraField":"customfield_10970","questionKey":""},"7":{"type":"cd","label":"Admin access duration","description":"Select the duration of local admin access.","validation":{"rq":true},"jiraField":"customfield_10971","questionKey":""}}},"uuid":"92a18633-7b59-4fae-841a-43b1bf44cb72"},"linkedJiraFields":["customfield_10969","customfield_10970","customfield_10971"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}